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How to Troubleshoot HP Printer Cartridges


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Ink (or printer) cartridges are, generally, highly reliable. But sometimes they do develop issues. So before you recycle it and purchase another printer cartridge take a minute to check if you can troubleshoot your ink cartridge yourself. Since ink cartridges greatly even by producer, it is to somewhat hard to describe everything to check on the ink cartridge in extraordinary detail. But overall, your closest friend in your task is your eyes: Remove your printer cartridge and look at it nearly for a moment or two to see if there are any obvious issues. Assuming your ink cartridge looks great to you, and then follow these steps below:


  • Pull the ink cartridge out of the printer and check to ensure the strip or tape that usually comes on new printer cartridges to secure the print nozzle has been totally expelled. Lightly dampen a paper towel and blot the printer cartridge before installing it back in the printer.
  • If the ink cartridge is still printing spread or light text, go to your printer’s product software program. Access the printer’s “properties” tab and search for a “maintenance” or “services” tab. Follow the procedure as instructed by your PC and print a test page.
  • Print a few multicolored pages out if your test page prints all but one color. It may be the case that the ink in your colored ink cartridge has not had an opportunity to properly mix. You may need to purchase refill ink or new ink cartidge in that color.
  • Lift the cartridge carriage up and position it middle of the printer to clean the square rubber pieces with cotton swabs touched in warm water. Dirty printers will influence the quality of even a new HP ink cartridge. You should utilize your flashlight to help see your handiwork.


If you are facing any kind of issues call us on our toll-free number 1-800-293-9401 .

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