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How to Check for Internet Explorer Problems


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Internet Explorer provides users with updates and patches to fix and prevent problems. Checking Internet Explorer for problems will ensure that updates don’t cause any issues. Software can also interfere with Internet Explorer. Typical problems may be caused by certain versions of Java, advanced security and new types of cookies. Check Internet Explorer for problems at least once a month to keep the browser running as smoothly as possible.

  • Keep Internet Explorer updated with the latest security patches. This will solve (or prevent) many problems. Open a browser and click “Tools,” then “Windows Update” to find new updates.
  • Run an anti-virus scan to check for any viruses that may be affecting Internet Explorer. An anti-virus scan will find and remove spyware, viruses, adware and tracking cookies from your system.
  • If you’re having trouble viewing a specific website, change your Internet Explorer settings. Go to “Tools,” then “Internet Options.” You can change settings for security, privacy, connections and programs. If you’re having problems accessing certain sites, you may have your security settings set too high. If you can’t log in to a site, you may need to change your settings to accept cookies.
  • Close or uninstall a program if Internet Explorer problems occur when the two are running simultaneously. Try closing the program first to see if the problem is due to low memory resources. If Internet Explorer still tends to freeze or run slowly, uninstall the last program you installed before the problems started.
  • Uninstall plug-ins or add-ons. Some add-ons are actually slow working viruses. If you don’t recognize the manufacturer, or notice Internet Explorer running slower, uninstall all plug-ins or add-ons that may have caused the problem. Go to “Tools,” then “Manage Add-Ons” to delete the files.
  • Clean out temporary Internet files and cookies, which may cause problems viewing websites in Internet Explorer. Go to “Tools,” then “Internet Options.” Click “Delete” under “Browsing History.” This will remove all temporary Internet files, cookies and history.
  • Anti-virus programs can often cause Internet Explorer to run slowly. Running scans while offline can prevent this problem.
  • Never install Internet Explorer updates from any location other than Microsoft’s Windows Update. Other updates are more than likely viruses.

If you are facing any kind of issues call us on our toll-free number 1-800-293-9401.

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