Norton Antivirus has a regularly scheduled update that downloads directly to the program. This allows you to stay on top of all the latest threats that may potentially damage your computer system. However, if the Norton protection updates are not downloading properly to your computer, you need to fix the situation. There are only a few possible reasons behind this problem, so it only takes a few moments to correct it.
- Click the “Start” button, then choose “Control Panel” and select “Internet Options.” Once the Internet Options window loads, deselect “Firewall.” Norton already has a firewall and the Windows option actually gets in the way, preventing files from downloading correctly, including Norton protection updates.
- Delete files and programs you no longer use on your computer. If the hard drive is nearly full, the Norton files are not going to download or install. Once room has been made on your computer, you are able to download the updates.
- Exit the software, then power down the computer. Occasionally Norton boots up incorrectly. Restarting the system is going to correct most of the issues you run into, including update download issues?
- Download the program directly from the Norton website. You can manually perform this option, instead of waiting for the program to do it itself. Navigate to the Norton website, choose “Customer Service,” then choose “Norton Update Center” and click “Update Me now” to begin the download.
If you are facing any kind of issues call us on our toll-free number 1-800-293-9401.