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Norton Antivirus Installation Problem

When installing Norton Security products your download procedure may give particular error codes. The error codes can be Error 8504 or Norton Error 3048-3 or other such number. These error code numbers are not very useful in understanding the nature of the problem.

Norton Antivirus Installation Problem

Norton Antivirus Installation Problem

Cause of the Problem:

  • Norton installation or configuration files may be corrupted.
  • Conflict with a past version of Norton installed on PC.
  • Conflict with security software is blocking installation.

Instructions for Troubleshooting the Norton Installation Problem:

Step 1: Try troubleshooting Norton Configuration & Setup files

  1. Install and run the Norton Autofix tool.
  2. Norton Autofix automatically checks and fixes problems with the installation of your Norton product, or services that are not running optimally on your PC.
  3. For Norton Security or Norton Security with Backup: Click Help, and then choose Get Support.
  4. For Norton 360 or Norton Internet Security or Norton Antivirus: Click Support, and then select Get Support.
  5. Restart your computer, and try installation again. If it still declines go to Step 2.

Step 2: Remove completely older version of Norton

  1. The Norton Removal Tool uninstalls all Norton 2003 and later products, Norton 360, and Norton System Works 12.0 from your computer. Make assured that you have the installation CDs to reinstall the product.
  2. Download the Norton Removal Tool & Save the file to the Windows desktop.
  3. On the Windows desktop, double-click the Norton Removal Tool icon. Follow the on-screen instructions.
  4. Restart your computer. After the computer restarts, follow the on-screen instructions to reinstall your Norton product. If it still fails go to Step 3.

Step 3: Uninstall any third-party security software.

  1. Check if you have any third-party Security or Firewall software present.
  2. Open the “Add or Remove Program” control panel applet.
  3. If you find Non-Norton security software, select it, and uninstall it.
  4. Try installing Norton software.

“If you are facing any kind of issues call us on our Norton antivirus support phone number +1-800-293-9401.

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