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How to Solve File Conversion Problems


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Common file-conversion problems include illegible characters, wrong layouts, and the computer stalling upon trying to open a file. Also, error messages and misguided page breaks can occur if a file did not convert properly. Some file converters may solve issues with certain file types, but since each is different you may not get the results you need in every case.

  • Start Word and then click “File” on the Ribbon.
  • Click “Open,” click the document you cannot convert, then click “Save as.”
  • Click “Rich Text Format (*.rtf)” in the “Save as file type” list, then click “Save.”
  • Click “File” on the Ribbon and then click “Close.”
  • Click “File” on the Ribbon, then click “Open.”
  • Click the converted document in the .RTF format, then click “Open.”
  • Click “File” on the Ribbon, then click “Save as.”
  • Click “Word Document” in the “Save As” type list, then type in a name for the file.
  • Click “Save.” If you still experience file conversion problems, repeat Steps 1 through 9 and try saving the file in different formats until it is converted successfully. Alternately, copy and paste the file into a desired format and then save it.


If you are facing any kind of issues call us on our toll-free number 1-800-293-9401.

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