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How to Troubleshoot DNS Servers


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Fixing your DNS server settings permits you to restore or enhance your Internet connectivity. Your Internet Service Provider (ISP) keeps up DNS servers, or name servers, which change over Uniform Resource Locator (URL) addresses into numerical Internet Protocol (IP) addresses. If your DNS server settings are inaccurate, you might not be able to get to sites. You can fix your DNS server settings by utilizing Microsoft Windows’ Network and Sharing Center function.

  • Contact your ISP and ask them for the right IP addresses of both their primary and secondary DNS servers. Take note of those addresses down.
  • Click on the network icon in the tray notification area of your Windows taskbar. The tray notification range is at the base right of your screen.
  • Click on “Open Network and Sharing Center.” Then click on “Change adapter settings” in the left-hand pane.
  • Right-click on the icon of your network card and select “Properties.”
  • Select “Internet Protocol Version 4 (TCP/IPv4)” and click on the “Properties” button.
  • Type the IP addresses which your ISP gave you in the “Preferred DNS server” and “Alternate DNS server” fields. Some ISPs permit your PC to get the right IP addresses of their DNS servers automatically. If that is the case, basically select “Obtain DNS server address automatically.” Then click on “OK.”

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