If your default search engine or homepage has been changed, you are having adware or pop-up ads problems with Google Chrome, resetting it can help. The reset feature fixes many issues by restoring Chrome to its factory default state while saving your essential information like bookmarks and open tabs.
Resetting your browser settings will impact the settings below:
- Default search engine and saved search engines will be reset and to their original defaults.
- Homepage button will be hidden and the URL that you previously set will be removed.
- Default startup tabs will be cleared. The browser will show a new tab when you startup or continue where you left off if you’re on a Chrome book.
- New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case your page may be preserved.
- Pinned tabs will be unpinned.
- Content settings will be cleared and reset to their installation defaults.
- Cookies and site data will be cleared.
- Extensions and themes will be disabled.
How to Reset Google Chrome to default settings
- Click on Chrome’s main menu button, represented by three horizontal lines () .When the drop-down menu appears, select the option labeled Settings.
- Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link.
- Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settingssection is visible, as shown in the example below. Next, click on the Reset browser settings button.
A confirmation dialog should now be displayed; detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
How to remove malware from Windows. Clean-up your computer from malware
While resetting Chrome may remove the malware from the browser, your Windows may still be infected with adware, potentially unwanted programs or other forms of malware.
The below steps are optional, and are meant to be used if you still having issues with adware, browser hijackers or any other form of malware after resetting Google Chrome.
STEP 1: Remove Google Chrome adware with AdwCleaner
The AdwCleaner utility will scan your computer and web browser for malicious files, adware browser extensions and registry keys that may have been installed on your computer without your knowledge.
- Download AdwCleaner
- Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
- When the AdwCleaner program will open, click on the “Scan” button
AdwCleaner will now start to search for malicious files that may be installed on your computer.
- To remove the malicious files that were detected in the previous step, please click on the “Clean” button.
- AdwCleaner will prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
STEP 2: Remove Google Chrome browser hijacker with Junkware Removal Tool
Junkware Removal Tool is a powerful utility, which will remove browser extensions from Google Chrome, Firefox or Google Chrome, and also check your computer other malicious software.
- Download the Junkware Removal Tool utility
- Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon
If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
- Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any keyto perform a scan for the browser hijackers.
Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
STEP 3: Remove Google Chrome viruses with Malwarebytes Anti-Malware Free
Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.
- Download downloads Malwarebytes Anti-Malware
- Once downloaded, close all programs then double-click on the icon on your desktop named “mbam-setup”to start the installation of Malwarebytes Anti-Malware.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
- When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizardwhich will guide you through the installation process.
To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
- Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “ScanNow” button.
- Malwarebytes Anti-Malware will now start scanning your computer for virus.
- When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Remove Selected” button.
- Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats.
STEP 4: Double check for the Google Chrome infections with HitmanPro
HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as antivirus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.
- Download HitmanPro
- Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows).
Click on the “Next” button, to install HitmanPro on your computer.
- HitmanPro will now begin to scan your computer for malicious files.
- When it has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove viruses.
- Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
If you are facing any kind of issues call us on our toll-free number 1-800-293-9401.