What do you do if your Hewlett Packard (HP) laptop picks up a computer virus or some other form of malicious software? Since HP laptops use Windows operating systems, you use Safe Mode; an area of Windows designed for computer troubleshooting and repair. Safe Mode allows you to access your Windows interface with a limited number of drivers and system components. It is effective for removing malicious programs such as viruses and Trojans, as well as uninstalling applications that you are unable to remove in the normal Windows system, and get your HP laptop up and running.
Using the Advanced Boot Options
Close all programs on the HP laptop with the problem and click the Windows “Start” button in the lower left-hand corner of the screen. Click the “Restart” option to restart your computer.
Press the “F8” button repeatedly before the Windows logo appears. This launches the Advanced Boot Options (Windows Vista and 7) or “Advanced Options Menu (Windows XP).
Scroll down and select “Safe Mode.” Press “Enter.” If prompted, type your administrator password and click “OK” to logon to Windows Safe Mode. If you did not create an administrator password when you initially setup your computer, you computer automatically logs on to Safe Mode when you press “Enter.”
Using the System Configurations Utility
Click the Windows “Start” button and click “Run” (Windows XP) or “Start Search” (Windows Vista and 7) In the open box, type “msconfig” (Without quotes) and press “Enter” to launch the System Configuration Utility.
Click the “BOOT.INI” tab and check the “SAFEBOOT” check-box. When asked if you prefer to restart the PC immediately, or Exit Without Restart, choose to restart the computer manually. When you restart your computer, it will automatically launch in Windows Safe Mode.
Click the Windows “Start” button when you finish using Windows Safe Mode. Click “Run” (Windows XP) or “Start Search” (Windows Vista and 7) In the open box, type “msconfig” (Without quotes) and press “Enter” to launch the System Configuration Utility. Click the “BOOT.INI” tab and select the “Normal Startup” radio button. When prompted, restart your computer. Your HP laptop restarts in normal mode.
If you are facing any kind of issues call us on our toll-free number 1-800-293-9401.